Free standard shipping on orders over $150
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Kick-start your weekend with the In My Comfort Zone Slides! These beige, casual slides feature a grippy rubber sole that keeps your feet secured no matter where your day takes you. Wherever you go, you'll feel like you're walking on clouds!
Granola Child partners with Seel Return Assurance to offer refunds. Receive a refund when you add Seel Return Assurance to your purchase on the Cart Page at checkout. If you choose not to purchase Seel Return Assurance, your purchase is not eligible for a refund. Seel Return Assurance is nonrefundable once purchased.
Merchandise must be unworn, unwashed, undamaged and unused. Merchandise must have all original tags and accessories attached
Items will be inspected once received. Any merchandise that does not meet the requirements will not be accepted. Adding shipping insurance & tracking to your return is encouraged. Granola Child nor Seel Return Assurance will not be held liable for lost packages. Contact Seel directly to start a claim.
Domestic item estimated processing + shipping times = 5-15 days
Imported item estimated processing + shipping times= 10-25 days
Shipping and handling charges are not refundable. For any questions, reach out via email info@granolachild.com
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