FAQ's

I sent an email, when will you get back to me?

Your email should be responded to within 24-48 hours during the week. Sometimes it may take longer, as currently I am a team of 1. Please be patient and know that I will respond as soon as I can.

Where is Granola Child based?

Granola Child is based out of Atlanta GA. However, I work with warehouses internationally so orders may ship separately and from outside of the US. 

When will my order ship?

Orders will be normally be processed and shipped within 3-5 business days. This timeframe can be longer or shorter due to varying demands, order volumes and holidays so processing times may vary.

If expedited shipping is needed, please contact me at helpme@granolachild.com.

Where do you ship?

Currently, we only ship within the US. Additional locations will be added. 

How do the gift cards work?

Gift cards are available in select denominations for use at this website only, if another denomination is needed, please email me at helpme@granolachild.com. Gift cards are not refundable, not redeemable for cash and not reloadable. Gift cars do not expire, have no fees and do not reduce in value over time.  

 Do you sell men's clothing?

Currently, we only sell clothing for women but there is potential men's clothing will be added in the future. 

Do you sell granola?

Not at this time but it is in the plans. Send in your favorite granola ingredients!

How can I reach you?

General Inquiries - info@granolachild.com

Issues - helpme@granolachild.com